Terms of Service

01 Acceptance of these Terms

These Terms of Service ("Terms") form a binding agreement between you ("you", "your") and DentalPro ("DentalPro", "we", "us", "our"). They govern your access to and use of the website at dentalproapp.com (the "Site") and the DentalPro dental clinic management software (the "Software", and together with the Site, the "Service").

By browsing the Site, submitting the demo request form, downloading, installing, or using the Software, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of a dental practice, business, or other entity, you represent that you have authority to bind that entity, and "you" includes both you and that entity.

02 Definitions

• "Account" — any login created within the Software at your clinic.
• "Clinic Data" — patient records, treatment data, financial records, and any other information you or your staff enter into the Software.
• "License" — the right to use the Software granted under Section 6.
• "Visitor" — anyone who browses the Site, with or without submitting a form.

03 The Service

The Site is an informational and lead-generation website describing the Software. The Software is a self-installed dental clinic management application offering features including patient records, tooth charting, treatment planning, digital prescriptions, double-entry accounting, and WhatsApp-based patient communication.

The Software is typically installed inside your clinic on your own hardware (local-first architecture). Optional managed cloud hosting may be offered separately under its own terms.

04 Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. The Service is intended for use by dental clinics, dental professionals, and their staff. It is not intended for, and should not be used by, individuals under 18.

05 Accounts & access

The Software supports role-based accounts (super_admin, admin, doctor, receptionist, accountant). When you create or manage accounts in the Software, you agree that:

• You will keep credentials confidential and not share them with unauthorised people.
• You are responsible for everything that happens under your accounts.
• You will notify us promptly at sales@dentalproapp.com if you suspect any unauthorised use.
• You will assign appropriate roles so each staff member has only the access they need.

06 License & payment

6.1 What you get

Subject to these Terms and full payment of the license fee, DentalPro grants you a non-exclusive, non-transferable, non-sublicensable, lifetime license to install and use the Software within your clinic operations.

"Lifetime" means the duration of the current major version of the Software. We commit to bug fixes and minor updates within that version. Major-version upgrades, if released, may require a separate upgrade fee at a clearly disclosed price.

6.2 Fees

The Software is sold for a one-time fee of USD 99 (the "License Fee") per clinic, payable in advance. Optional add-ons (managed hosting, white-glove migration, priority support) are billed separately under their own terms. All fees are exclusive of taxes; you are responsible for any applicable sales, VAT, GST, or similar taxes.

6.3 Refunds

We offer a 30-day, full-refund guarantee. If you're not satisfied within 30 days of purchase, write to sales@dentalproapp.com and we will refund the License Fee in full. After 30 days, all sales are final unless otherwise required by law.

6.4 What you can't do with the license

Without our prior written permission, you may not:

• Resell, sublicense, lease, rent, or otherwise transfer the Software.
• Make the Software available to third parties as a service (SaaS).
• Remove or alter any proprietary notices in the Software.
• Use the Software to compete with DentalPro or to build a competing product.

07 Acceptable use

You agree not to, and not to permit anyone else to:

• Reverse engineer, decompile, or disassemble the Software, except to the extent applicable law expressly forbids that restriction.
• Scrape, crawl, or harvest the Site by automated means in a way that interferes with normal operation.
• Use the Service to send spam, deceptive messages, malware, or unsolicited bulk communications.
• Use the Service in violation of any law, regulation, or professional standard applicable to your practice — including data-protection law and dental-licensing rules.
• Probe, scan, or test the vulnerability of the Site, except through a responsible-disclosure programme we publish.
• Attempt to gain unauthorised access to any part of the Service or to systems connected to it.
• Use the WhatsApp integration to send communications to people who have not consented to receive them in line with applicable law.

08 Your data, your responsibility

Clinic Data — including patient information — remains your property and your responsibility. We do not access Clinic Data unless:

• You explicitly grant us access for a support session.
• You opt in to managed cloud hosting under a separate Data Processing Agreement.

You are responsible for:

• Lawfully collecting and processing your patients' data (consent, lawful basis, retention).
• Configuring backups and verifying that backups can be restored.
• Ensuring your staff comply with applicable health-information and privacy laws (such as HIPAA in the United States, GDPR in the EU, and equivalent laws in other jurisdictions).

You retain all rights, title, and interest in your Clinic Data.

09 Intellectual property

The Site, the Software, and all related text, graphics, logos, code, designs, and other materials are owned by DentalPro or its licensors and are protected by intellectual-property laws. Except for the License granted in Section 6, nothing in these Terms transfers any intellectual-property rights to you.

"DentalPro" and the DentalPro logo are trademarks of DentalPro. You may refer to DentalPro by name in factually accurate, non-misleading ways. You may not use our trademarks in a way that suggests endorsement or partnership without our written permission.

10 Demo requests & communications

When you submit the demo request form, you consent to us contacting you by email and (where you've shared a number) by WhatsApp, for the purpose of responding to your request, scheduling a demo, and exchanging the messages necessary to complete the demo process.

We do not add you to a marketing newsletter on the basis of a demo request alone. If we offer one in future, it will require a separate, explicit opt-in.

11 Third-party services

The Site uses Google Fonts (for typography) and Google's SMTP service (for sending demo confirmations). The Software, depending on the features you enable, may integrate with services such as WhatsApp Business API, Google Workspace, or your hosting provider. Your use of those third-party services is governed by the terms of each provider, in addition to these Terms.

We are not responsible for the availability, accuracy, or behaviour of third-party services that you choose to enable.

12 Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, DentalPro disclaims all warranties, including (without limitation) warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, secure against every possible attack, or that defects will be corrected within any specific timeframe. The Software is a tool to help you run your clinic — it is not a substitute for professional judgment, regulatory compliance, or backup discipline.

13 Limitation of liability

To the maximum extent permitted by applicable law:

• No indirect damages. DentalPro will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of goodwill, loss of patients, or loss of data, even if we have been advised of the possibility of such damages.
• Cap on damages. Our total cumulative liability arising out of or relating to the Service is limited to the greater of (a) the License Fee you paid in the twelve (12) months preceding the event giving rise to liability, or (b) USD 100.
• Carve-outs. Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded under applicable law.

14 Indemnification

You agree to indemnify, defend, and hold harmless DentalPro and its officers, directors, employees, and agents from and against any claim, loss, liability, damage, or expense (including reasonable legal fees) arising out of or related to: (a) your use of the Service, (b) your Clinic Data, (c) your violation of these Terms, or (d) your violation of any law or the rights of any third party.

15 Termination

You may stop using the Service at any time. We may suspend or terminate your License, with or without notice, if you materially breach these Terms — for example, by using the Software in a way that's expressly prohibited, attempting to compromise our systems, or failing to pay applicable fees.

Upon termination, the License granted to you ends, and you must stop using and uninstall the Software. Termination does not entitle you to a refund except where Section 6.3 (30-day guarantee) applies or where required by law. Sections that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

16 Changes to these Terms

We may update these Terms from time to time — to reflect changes in the law, in our Service, or in our business practices. When we make a material change, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or via a prominent notice on the Site at least 14 days before the change takes effect. Continuing to use the Service after the change takes effect means you accept the updated Terms.

17 Governing law & disputes

These Terms are governed by the laws applicable at DentalPro's principal place of business, without regard to its conflict-of-laws rules. The courts of that jurisdiction have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service, subject to any mandatory consumer-protection rules that grant you the right to bring proceedings in your local courts.

Before filing any formal claim, you agree to first contact us at sales@dentalproapp.com and make a good-faith effort to resolve the dispute informally for at least 30 days.

18 Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any order documents, constitute the entire agreement between you and DentalPro regarding the Service.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• No waiver. Our failure to enforce a right or provision is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for failure to perform due to causes beyond reasonable control, including acts of God, war, terrorism, civil unrest, labour disputes, government action, network failure, or pandemic.
• Notices. Notices to DentalPro must be sent to sales@dentalproapp.com. Notices to you may be sent to the email address you provided or posted on the Site.

19 Contact us

If you have questions about these Terms, please reach out:

• Email sales@dentalproapp.com
• Web dentalproapp.com
• WhatsApp +1 (859) 629-2784